Effective Date: January 5, 2026

Arcana Tax (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and communication programs.

This Privacy Policy explains how we collect, use, disclose, and protect your information, including information related to SMS (text message) communications.

1. Information We Collect

We may collect the following types of information:

Personal Information

First and last name

Email address

Phone number

Appointment details

Information you voluntarily provide through forms or communications

Technical & Usage Information

IP address

Browser type

Device information

Pages visited and interactions on our website

2. How We Use Your Information

We use the information we collect to:

Schedule and manage consultations and appointments

Provide tax advisory services

Communicate with you regarding appointments and service updates

Respond to inquiries and customer support requests

Improve our website and services

Comply with legal and regulatory requirements

3. SMS (Text Message) Communications

If you opt in to receive SMS messages from Arcana Tax, we may send you:

Appointment confirmations and reminders

Scheduling or rescheduling notifications

Service-related updates

Optional marketing or promotional messages (only if separately consented)

Message frequency may vary.
Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.

4. Consent & Opt-In

By providing your phone number and opting in through our website or forms, you expressly consent to receive SMS messages from Arcana Tax as described above.

Consent to receive SMS messages is not a condition of purchase.

5. Information Sharing & Disclosure

We do not sell, rent, or share your personal information for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services (such as customer service, appointment scheduling, or messaging platforms) is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose information when required by law or to protect our rights and users.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Analyze website usage

Improve performance and user experience

Remember user preferences

You may disable cookies through your browser settings; however, some features of the website may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. User Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request corrections or updates

Request deletion of your information (subject to legal requirements)

Withdraw consent for communications

Requests may be submitted using the contact information below.

10. Children’s Privacy

Our services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at:

Arcana Tax
Email: [email protected]
Phone: +1 443-594-6958
Location: 315 East 22nd Street, Baltimore, Maryland 21218